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Community Support Worker Certificate

Build the skills, confidence, and professional foundation to support individuals and families facing real-life challenges in your community.

The Community Support Worker Certificate is a practical, career-focused program designed to prepare you for entry-level roles in social services, shelters, community agencies, and support programs. In just a few weeks, you’ll develop job-ready skills in client support, case documentation, advocacy, crisis response, and community resource navigation.

Through real-world scenarios and applied learning, you’ll gain the communication, problem-solving, and professional skills needed to assist individuals facing mental health challenges, addictions, housing instability, financial hardship, and other social barriers.

Whether you’re starting your journey in human services or building on existing experience, this certificate prepares you to step confidently into a purpose-driven career where your work makes a meaningful difference.

Take the next step toward a career that empowers lives — and strengthens communities.

*Cost reflects available grants.

Format

Online
Self-paced

Duration

6 weeks

*40 hours, self-paced with

 12 month access

Outcome:

Certificate

Start Date:

Start any time

Register to start

Tuition: 

$1,095

Grants:

$400

Skills Grant

Your cost:

$695

*This program does not require approval under the Ontario Career Colleges Act, 2005.

Control how you learn and progress

Your life is full — work, family, commitments. These online certificates are built to fit your schedule, not the other way around.

100% Online

Every lesson is delivered on demand — no live classes or fixed schedules.

Your schedule

Study between shifts, on weekends, or whenever you have a few spare minutes.

Your pace

Move through modules at your own speed. Pick up right where you left off, on any device — anytime.
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Begin today. Learning that starts when you're ready.

No intake dates, no waiting periods — register and start your learning journey right away.

Your enrolment is confirmed the moment payment is complete.

Complete registration

Register online and complete your initial payment — you're officially enrolled, no semester start dates required.

Access learning platform

Log in instantly and find all course materials, lessons, and assessments ready and waiting for you.

Learn at your own pace

Study when it works for you — pause, resume, and progress on your schedule with no deadlines or fixed class times.

Career-Focused Certificate Bundles

Build broader expertise, increase your career opportunities, and benefit from bundled tuition savings.
Pay in Full or Easy 3-Month Instalments.

Earn a Verifiable Digital Certificate:

Note: All certificate images are for illustrative purposes only and may be subject to change at the discretion of the Ontario Skills Institute.

  • Receive your official digital credential

    When you complete the program, you’ll receive a secure, verifiable digital certificate issued by Ontario Skills Institute. Your credential can be downloaded for your records, shared directly with employers, and added to your LinkedIn and other professional profiles to showcase your achievement.

Download as PDF

Share with employers

Add to Linkedin

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Need help deciding?

We know choosing the right program is a big decision. Ask us anything about our Community & Social Services certificates — programs, tuition, funding, or how to get started. 

Our team will help you find the path that fits your goals, your schedule, and your budget.

  • Get guidance on program fit
  • Learn about payment plans and funding
  • Understand timelines and next steps

Frequently asked questions:

Are payment plans available?

Yes. Monthly payment plans are available for all certificate programs. You can choose your preferred plan during checkout.

When can I start?

Once your initial payment is processed, you’ll receive your login details by email. You’re welcome to start the program right away or at a time that works best for you.

Is financial aid accepted?

We accept a variety of funding sources, including Better Jobs Ontario, WSIB, ODSP, Ontario Works, Indigenous Education funding, private student loans, and RESP.

What's included in tuition?

Your tuition includes complete access to all course materials, 40 hours of comprehensive online training, dedicated student support throughout your program, and your official Ontario Skills Institute certificate upon successful completion.

How long does it take to complete the program?

The duration listed on each program page reflects the minimum estimated completion time. Since our programs are self-paced, you may take up to 12 months to complete your coursework. Many students finish sooner, while others choose to move at a more flexible pace that fits their schedule.

How do I access the learning system? Are there any computer requirements?

Our learning platform is web-based and can be accessed through any major internet browser, including Chrome, Safari, Edge, and Firefox. There is no special software required. A computer or laptop with reliable internet connection and an up-to-date browser are recommended for the best experience.

You may also access the platform on a tablet or mobile device. However, for completing assignments and viewing certain course materials, a laptop or desktop computer is recommended.

Will I receive a certificate upon completion?

Yes. Upon successful completion of the program, you will receive a digital certificate in PDF format. The certificate can be downloaded for your records, shared with employers as proof of completion, and added to your LinkedIn and other professional profiles.

Can I claim the course costs on my taxes?

The federal government recognizes that the nature of work is changing and that many Canadians need to upgrade their skills to stay competitive.

The Canada Training Credit (CTC) is a refundable tax credit designed to help offset the cost of eligible training programs. For full details, please consult the Canada Revenue Agency (CRA) website.

Key highlights of the Canada Training Credit:

Available to Canadian workers 26 to 65 years old
You must be a Canadian resident who files an income tax and benefit return
You must have paid eligible tuition or training fees to an approved educational institution in the year you claim the credit